“Extremely insightful. Great to have had the opportunity to learn new skills and step out of my comfort zone. Best part was the practical element with real time feedback - priceless ”
Ricky Massey
Principal @ Glengormley High School
Transform Conflict into Collaboration
Principled Negotiation
OCN Accredited 3-Day Course
Available In-Person or Online
This course runs 1 day per week - on the same day each week - dates shown span 3 weeks
About This Course
This course gives you the tools to handle conflict confidently and constructively. Built on the Harvard Principled Negotiation model, it teaches you how to move conversations from positions (“what I want”) to interests (“why I want it”), helping you build trust, clarity, and cooperation in teams, workplaces, and community settings.
Through hands-on exercises, reflection, and real-world scenarios, you’ll leave ready to apply practical negotiation strategies immediately.
What You’ll Be Able to Do After This Course
Master Negotiation, Resolve Conflict, and Build Stronger Relationships
Move beyond “us vs them” thinking
Learn a proven framework that shifts conversations from fixed positions to underlying interests, creating space for real progress.
Handle tough conversations with confidence
Build the skills to stay assertive without being aggressive, and empathetic without being taken advantage of.
Turn conflict into constructive dialogue
Gain practical tools to address disagreement directly and transform tension into understanding and cooperation.
Navigate complexity in modern workplaces
Develop the ability to manage competing interests, limited resources, and sensitive issues with clarity and fairness.
Build trust and stronger working relationships
Learn how to create the conditions for openness, mutual respect, and lasting agreements.
Apply learning immediately in real situations
Take part in hands-on, in-person training designed around practice, reflection, and real-world scenarios.
Gain a recognised qualification
Achieve an OCN Level 2 award that demonstrates your capability in principled negotiation and conflict resolution.
Strengthen your leadership impact
Equip yourself with a core skill that helps you align people, make better decisions, and move work forward.
Testimonials
3-Day OCN Accredited Course - £795 per person - Pay by card or invoice at checkout.
Payment plans available on request. Public sector and charity discounts available. For further info contact us
This course runs 1 day per week - on the same day each week - dates shown span 3 weeks
Not sure if the dates work for you? Drop us a message before you book.
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Frequently asked questions
What's the difference between this and a general communication or leadership course?
This is specifically about principled negotiation — the dynamics, the framework, and the skills to get better outcomes without damaging relationships. It goes deeper and more practically than negotiation as a side topic in a broader programme.
Who gets the most out of this programme?
People who negotiate regularly and know they could be doing it better. Managers, HR professionals, legal practitioners, and leaders who want a structured framework they can apply immediately — rather than relying on instinct and hoping for the best.
Can I spread the cost of the course fee?
Yes. We offer flexible payment plans so you can spread the investment over time. If the fee is the only thing holding you back, it's worth having a conversation with us before you rule it out.
What does OCN accredited mean for this course?
It means you leave with a recognised qualification as a certified principled negotiator — not just a certificate of attendance. It's a credential that carries professional weight and reflects a genuine standard of learning.
Will I actually be able to use this the following week?
That's the point. The programme is built around practical application, not theory. You'll leave with a clear method you can put to work straight away.